Modelo Bears Black

Glasses, glasses case, glasses cleaner, warranty, product management manual, LOOK I manual

Prescription lenses are available for all LOOK I products.
Please check the blog tab for more details.

Exchange and Return Address

[16074] 4th floor, Glasses Factory, 273 Gyeongsu-daero, Uiwang-si, Gyeonggi-do (Gocheon-dong)

When exchanges and returns are possible

Within 7 days from the date of receipt of the written contract. However, if the supply of goods, etc. is delayed compared to the date of receipt of the written contract, within 7 days from the date of receipt of the goods, etc. or the date on which the supply of goods, etc. commences.
- If the content of the goods or services supplied is different from the advertised content or is performed differently from the contract, you may file a complaint within 3 months from the date of receipt of the goods or within 30 days from the date you became aware of the fact or could have become aware of the fact.

When exchange and return are not possible

If the goods are lost or damaged due to reasons attributable to the user (however, if the packaging is damaged in order to check the contents of the goods, the contract may be cancelled)
- When the value of goods, etc. has significantly decreased due to use or partial consumption by the user.
- When the value of goods, etc. has significantly decreased over time to the extent that resale is difficult.
- If the packaging of goods that can be copied is damaged
- In cases where the seller is expected to suffer irreparable damages upon cancellation of subscription for products manufactured to order, etc., and the consumer's prior consent has been obtained.
- If the provision of digital content has commenced, (however, in the case of a contract consisting of divisible services or divisible digital content, the subscription may be cancelled for the portion for which provision has not commenced.)
※ If you change your mind and want to exchange or return the product, you must pay the return shipping costs.
(Including color exchange, size exchange, etc.)